Mrs. Kaur started her journey as a Counselor in July, 2005 and continued working for MSM groups, Care workers working in the care homes with children, Pre­test and Post Test counseling for HIV testing, educating children in the care homes and mental health of children and women till she met Sr. Agnes Panikulam. Sr. Agnes was a Medical Mission Sister and lived at Holy Family Hospital, Delhi. As it is said and believed- each one who came in touch with this pure soul- Sr. Agnes, experienced a turn in his/ her life. Mrs. Jaspal Kaur got so taken aback by her rich experience of 55 yrs. in Palliative Care, her work in the field and the teachings she freely gave that Mrs. Jaspal jumped into Palliative Care and End-of-Life Counseling with a sense of commitment and devotion.

Since then Mrs. Kaur has been working as a Master Trainer in Palliative Care with Sr. Agnes and year after year they trained counsellors in palliative care, end-of-life issues, grief and bereavement counseling. Mrs. Kaur has conducted many in-house and out-houses trainings in nursing colleges, hospitals and even medical colleges on Palliative Care. Mrs. Kaur also held positions like Senior Counselor, Trainer and Programmes Associate.

To add to her credit- Mrs. Kaur was awarded- Second Prize in Indian Association for Palliative Care for her research on "Depression Screening".CanSupport, Naz Foundation and Nirman NGO are some of the organisations that were served by Mrs. Jaspal Kaur.